Shipping policy

• SHIPPING POLICY
  
  Thank you for shopping with Caricature You. We aim to ensure every
  order is delivered safely, quickly, and with full transparency. Please
  read the information below regarding how we process and deliver both
  physical and digital items.
  
  📦 Processing & Production Time
  
  All caricatures are custom-made and require design time before shipment.
  
  Please allow up to 7 days for your order to be shipped.
  If revision requests are made, this timeframe may extend, as we want
  your artwork to be exactly how you envisioned it.
  
  Once your item has been approved for completion, it will proceed to
  print and dispatch
  
  
  🚚 Shipping Methods & Costs
  
  All physical products are shipped via Australia Post Express.
  
  ✨ Shipping costs are included in the price of all physical products —
  no additional shipping fees will be charged at checkout.
  
  
  🌍 Delivery Locations
  
  We proudly ship:
  
  - Australia-wide, and
  - Internationally
  
  Delivery times vary based on destination and postal services in your region.
  
  
  🕐 Estimated Delivery Timeframes
  
  Once dispatched, estimated express shipping timeframes are:
  
  Australia: 1–3 business days
  
  International: Delivery times vary by country and carrier (typically 7–21 days)
  
  Please note: these are estimates provided by Australia Post and are
  outside of our control once your parcel has been shipped.
  
  
  ✉️ Tracking Information
  
  Tracking details will be sent via email as soon as your parcel is shipped.
  
  You can follow your parcel’s journey via the Australia Post tracking portal.
  
  
  📦 Digital Files (If Purchased)
  
  Digital caricature orders are sent via email and/or secure download link.
  
  No shipping fees apply
  
  Delivery of digital files does not involve any physical packaging or
  delivery service
  
  
  🧾 Lost, Delayed, or Damaged Items
  
  All physical products leave our facility in perfect condition and
  safely packaged.
  
  In the rare instance that your parcel is:
  
  - delayed, lost, or arrives damaged, we will assist you in lodging an
  investigation with Australia Post.
  
  As delivery issues occur outside our control, we do not resend or
  reprint items once they have been shipped. We will, however, provide
  any necessary support to help resolve courier-related issues.
  
  
  🏠 Customer Responsibilities
  
  Please ensure:
  
  - Your shipping address is entered correctly at checkout
  
  - Someone is available to receive delivery, or you have safe drop
  settings enabled
  
  - We are not responsible for parcels delivered to incorrectly entered addresses.
  
  
  💬 Contact & Support
  
  If you require help regarding your shipment or tracking, please
  contact us at:
  
  caricatureyousales@gmail.com
  
  

Get in Touch Anytime

📧 Email: caricatureyousales@gmail.com